You need staff who are completely at ease with their products, who see customer care as an on-going process and not an afterthought. They should have the competitive edge when it comes to sales and the quality edge when it comes to service. Above all, you want people who understand the needs of the customers they serve.
That is why the single most important investment you can make is in training. Of course, it all takes time, but the sooner your employees are learning, the sooner they will be earning to their full potential – which is where is where Datajar can help.
We have certified trainers on iOS and macOS who can provide either Apple Certified training or bespoke training post-installation of one of our systems.
Our training courses are designed to get you and your team quickly up to speed on the full range of application, technical and support skills.
Chat to us about Apple Certified training or our bespoke training services