Creative Cloud version download availability

Felix GrantApple, Deployment, Maintenance

On May the 8th 2019, Adobe reached out to customers with the following message:

“Customers who have not yet updated to the latest version of Creative Cloud, please note you are no longer licensed to use certain older versions of the applications or deploy packages containing these older versions. We ask that your organisation discontinues all usage of the unauthorised products and update to the authorised versions provided.”

Essentially, most Adobe Application versions below CC 2018 are no longer authorised for use.

Read the full email here.

What does this mean?

Adobe has informed its customers certain versions of some Adobe applications are no longer part of any license. If you continue to use these unauthorised versions, you run the risk of claims of infringement by third parties.

Adobe has requested you update or remove and upgrade (depending on how far behind you are) any unauthorised versions of software you have in your fleet. They also request you delete and, if possible, recreate any deployment installers for the affected versions.

Finally, Adobe will now only offer the latest two releases for applications via their packaging tools and the Creative Cloud Desktop App.

Which applications are these?


How will this affect customers?

As a customer, we work hard to ensure you have access to the latest versions of the applications you use. All customers should already be on Adobe CC2018 or higher, with some exceptions as requested.

We will be contacting the few affected customers in due course, but feel free to get in touch with us should you have any concerns or questions.

To find out more, please get in touch.